ek999bet Privacy Policy — Your Data Is Safe With Us

1. Introduction and Applicability

This privacy policy is published by the entity that operates the ek999bet platform. By using the ek999bet website or mobile app, you automatically agree to be bound by this policy.

This privacy policy will tell you: what types of information we collect, why we collect it, how we store and protect it, and when it may be shared with third parties. Protecting your privacy is one of our core responsibilities.

2. What Information We Collect

Ek999bet collects two types of information from users — information you provide directly and information collected automatically.

Directly provided information:

• Full Name and Date of Birth
• Mobile number and email address
• Residential Address
• National ID or passport number (for KYC verification)
• Payment information (mobile banking number or account details)

Automatically collected information:

• IP address and device information
• Browser type and operating system
• Activity logs on the platform (gaming history, login times)
• Cookies and tracking data

3. How Information is Used

Ek999bet uses your information only for legitimate and necessary purposes. Your data is never sold to advertising companies.

• For account creation and management
• To process deposits and withdrawals
• For KYC verification and fraud prevention
• For customer service and support
• Send bonus and promotional offers (with your consent only)
• Platform security and technical improvement
• To meet legal obligations

4. Cookies and Tracking Technologies

Ek999bet uses cookies on its website and app. Cookies are small data files stored on your device that help improve site functionality.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

5. When Information is Shared with Third Parties

Ek999bet shares information with third parties only in limited circumstances and strictly on a need-to basis. No third party may use your information for their own purposes.

• Payment Processor: Required information is shared with mobile banking or payment gateways to complete transactions.
• KYC provider: Trusted third-party services may be used for identity verification.
• Legal authorities: Information is provided in response to legitimate requests from government or regulatory authorities.
• Fraud prevention: Information may be shared with relevant parties to prevent fraudulent activity.

6. Data Protection Measures

Ek999bet follows the industry's highest standards to keep your data safe. Our security measures include:

• SSL/TLS encryption — 256-bit encryption is applied to all data transmissions.
• Database encryption — stored data is kept in an encrypted state.
• Two-factor authentication (2FA) — an extra layer of security for account logins.
• Regular Security Audits — periodic testing by third-party experts.
• Firewall and DDoS Protection — server-level security measures.
• Restricted staff access — only authorized personnel can view specific data.

7. How Long Information is Retained

Ek999bet retains your information for as long as your account remains active or as required by legal obligations.

• Active account information: retained until the account is closed.
• Financial transaction records: up to 7 years, as required by law.
• KYC documents: retained for up to 5 years after account closure.
• Cookie data: 30 to 180 days, depending on type.

After an account is closed, no personal data is retained unnecessarily beyond what is required by legal obligations.

8. Your Rights

Under ek999bet's privacy policy, you are entitled to a number of rights. It is important that you are aware of them:

9. Protection of Minors' Information

Ek999bet strictly prohibits registration by anyone under the age of 18. The platform does not knowingly collect data from minors.

• Age verification is performed during registration.
• Any account found to belong to a minor will be closed immediately.
• All associated information is permanently deleted.

10. Changes to Privacy Policy

Ek999bet may update this privacy policy as needed. Users will be notified in advance of any significant changes.

• The date of change will be displayed at the top of the page as "Last Updated".
• For major changes, you will be notified via email or app notification.
• Continued use of the platform after changes indicates acceptance of the new policy.

11. Contact and Complaints

For any questions, concerns, or requests to exercise your rights under this privacy policy, please contact ek999bet's customer support team. Our dedicated privacy team is available seven days a week.

[email protected]